About
Julie here. A truth teller of unrealistic expectations. In 2014 I spent a year and a half learning the fundamentals of cosmetology, fell in love with styling hair, got licensed, and kick started my career by event styling. Until the entanglement of hair color stole my heart. By 2016 worked for a well known salon in Claremont, CA for 6 years. I worked with multiple companies that sold professional hair color; volunteered countless hours to the understanding of chemistry to color. Taught, learned, failed, stood, and learned some more. Class after nerdy class, I mastered the art of color. The techniques, the delicate burns, every illusion, cast, stain, & hue. Opened CH CH Studio in Southern California with my bff in the middle of 2020 We all know that year… Moved from home to Eugene Oregon with my love in 2021 By 2022 I decided to continue my craft at The Collective Salon in Eugene, OR AND now I split my time between CHCH Studio in California and The Collective in Oregon! Overwhelmed with joy from my craft, and who I share it with. Thank you for your time and consideration! Hope to see you in my chair soon. ♥️Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 11 AM - 6 PM
- Thursday
- 11 AM - 6 PM
- Friday
- 11 AM - 6 PM
- Saturday
- 11 AM - 4 PM
- Sunday
- 11 AM - 4 PM
Cancellation Policy
As your stylist, I agree to make this as transparent and truthful as possible. My profession is my ultimate passion. This agreement includes cancellation policies, no shows, etc.
You do not need to sign this agreement, ya just need to read it and agree through our current communication (email,text, GlossGenius, etc.).
If you do not agree with any of these terms, unfortunately we can no longer do business. This document was drafted to ensure transparency between us, all clients, and myself.
Deposits:
-1-2 hour services: $50
-3 hours or more services: $100
-Required for new clients & 4+ hour services
-Sessions will not be booked until deposits are made
-All deposits are non- refundable, except before the cancellation window
-Deposits are made through Gloss Genius booking platform
-Deposits will go toward your service
Rescheduling:
-If you reschedule a session at least 72hrs (3 days) before your session, your deposit will transfer to your new scheduled date.
-If you reschedule less than 72hrs (3 days) before your session, 50% of the deposit will be kept. Only the remaining 50% will go toward the service.
-If you reschedule/cancel the day of the appointment because of an emergency situation, the deposit will be kept and a new deposit must be made prior to rescheduling a new appointment.
-Rescheduled appointments are non-refundable deposits.
Cancellation Policy:
-The cancellation fee is 50% of the estimated service cost.
-If cancelling over the 72 hours (3 days), your deposit will be refunded and a new deposit must be made for a new session.
-If you don't show up to your appointment or cancel the day of, (without rescheduling), you will be charged the cancellation fee of 50% of service cost and the deposit will be kept.
-If canceled the day of the appointment because of an emergency situation, the deposit will be kept and a new deposit must be made prior to rescheduling a new appointment.
-Cancellations 72hrs (3 days) or less from your scheduled appointment you will be charged the cancellation fee and your deposit will be included toward the fee.
Ex: estimated 3 hour service at $300, ya don't show up/ cancel, you pay $150 (50%) on top of keeping deposit. ($250 total)
Ex: booked a two hour service of $200, you cancel 5 days before your session, your deposit will be refunded and a new deposit must be made for a new appointment.
Ex: haircut appointment of one hour ($100), you cancel or don't show up and have an emergency, deposit will be kept. ($50 total)
-If you are more than 30 mins late, it will be charged as an hour of our time.
If I cancel, I will refund all of your deposit.
Regardless of unfortunate events, these terms are non- negotiable.
By moving forward, you are acknowledging and agreeing that you are aware and in full conscience of this agreement. By declining, we can no longer do business.
Revised August 27, 2025